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Please note that Minboxes.com provides you the opportunity to return mineral specimens should you not be satisfied with them. We are unable to accept a return of any of the presentation & storage materials nor a return of the books.

If you are not completely satisfied with your chosen mineral specimen, kindly notify Minboxes.com within seven days of your receiving the package by email to info@minboxes.com  of your wish to return the mineral specimen. You may also call us on +852 6463 2886.

Once Minboxes.com acknowledges your wish in writing, you are requested to return the mineral in the original packaging and with all related documentation.

Please note that you are responsible for all postage and insurance costs related to the return of a mineral to Minboxes.com.

Kindly remember to insure the mineral to the full cost of the specimen and post to the return address provided below:

TELEPHONE +852 6463 2886 (Please call for more detail.)

(There is no use of postal codes in Hong Kong.)

The value you have paid for the mineral specimen, including the initial cost of postage will be refunded upon receipt of the returned mineral specimen by Minboxes.com.

For any issues concerning your purchase from Minboxes.com please contact us by email on info@minboxes.com or call us at +852 6463 2886.